FAQ

No, unfortunately such recommendations are not available. 

Yes. For further information visit the restoration page.

Yes. Please send clear pictures of the piece’s display side, as well as the back side with the trademark logo of the Meissen porcelain manufactory.

via Mail:

Staatliche Porzellan-Manufaktur Meissen GmbH
Abt. Preisanfrage
Talstraße 9
01662 Meißen
Germany

via E-mail: preisanfrage@meissen.com

or

via the contact form

We are happy to produce custom-made pieces. Price and delivery time depend on the customization. We are happy to advise you comprehensively through our customer service at +49 3521 468 6630 or via e-mail at service@meissen.com

Yes. Please contact our customer service at +49 3521 468 6630 or via the contact form. 

Due to the range of products we offer, a complete catalogue is not available. However, you still have the possibility of ordering individual product catalogues. Simply contact our customer service at +49 3521 468 6630 or fill out the contact form. In addition, you can visit our catalogue page to view the catalogues online or ask them to be sent to you. 

We are happy to let you know via our customer service at +49 3521 468 6630 or via the contact form.

No, we do not buyback any old Meissen porcelain. 

No, as these prices are always based on supply and demand in the antique market. 

As part of an expert opinion. See “Where can I obtain expert certification for historic Meissen porcelain?” in our FAQs.

From our company archive. Please send your e-mail to archiv@meissen.com. Further details can be found on our website.

Please contact our customer service at +49 3521 468 6630 or via the contact form. 

The porcelain is not of top-quality grading.

In addition to our trademarked logo, the Crossed Swords, you will find various numbers and signs on the bottom of your porcelain piece. These can be:

• coloured: decor number, painter number
• embossed: article number, year sign
• sanding marks below, beside, or through the logo indicate a porcelain of second-quality grading

The dishwasher suitability depends on the particular decoration of the porcelain. White porcelain without any decorative design is dishwasher safe, as well as underglaze decorative designs, such as the “Blue Onion” motif.

 

Our customer service will be happy to assist you at +49 3521 468 6630.